copy of a friendly letter I have sent my builder in regards to Foster:I live in The Ponds of Genoa City I am complaining and want this forwarded to Dixon Residential and Foster Premier as well. I will be following up with both and want your consideration in the sales office as well. Foster Premier of Buffalo Grove, IL. is the association for the Ponds. I am filing this as a complaint before I move this to my attorney. I am considering this my 8th attempt to contact Foster (this time via 3rd party). Foster has not retunred my calls, and they have not taken action on any issues I have requested action on. I have spoken to Jill at Foster after attempting to contact Norma via her voicemail as well as the general voicemail because she is never in or never answers her line. I have complained over and over and yes, over about the residents in *** They own FOUR vehicles all of which are parked outside at all times taking up 4 out of the 12 spaces behind the model units. With units closing more frequently there are ZERO exterior spaces left. Each unit is alloted one space (which still doesn't add up to the stall amounts). There needs to be some sort of numbering system OR there has to be some sort of penalty for parking FOUR vehicles per one unit outside. It's ridiculous, aside that he infringes on our garage space by parking his extended bed, double cab truck sideways. I also called to find out about where are fees are going, because the landscaping is poor, and they hung up on me! I am not a difficult person to talk to, but the service is horrible. I am sick to think that this company can operate, no less someone would sign a contract with them to be the governing association in their townhome community. I will go as far as I can outside of slander to let people know the issues that they will run into if they move here in association with Foster Premier. I thank you for your time and am sure someone will get back to me promptly. that's the tip of the iceburg.
Pros: a dollar less than other associations
Cons: you don't see a penny of it used...except for the fat asses always on lunch when you call. talk like they are eating when u call them all the time!
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