After nearly 8 weeks of waiting on over $300 dollars worth of pictures I began trying to call the company to inquire why they were taking longer than the 4 weeks promised. You NEVER get a hold of a representative, only a recording. With them never calling back as promised in the recording I finally started asking around about other peoples pictures....the smaller (or general) packages have been delivered (or at least to those I have talked to) but DOZENS of us who ordered hundreds of dollars worth of pictures have not received anything....only a 4 that I know of have been lucky enough to even get a call back. 3 were informed their pictures were lost but not offered any hope of ever seeing them OR of getting a refund (THEY DO NOT REFUND UNDER ANY TERMS). And the 4th person was told her package was completely destroyed when sent from the printers to the framers (even though only 2 photos were to be framed) and told her they HOPED to get them reprinted this week. :( But she is already well aware she probably will never see them and a bunch of parents are talking about seeing if a joint legal complaint will at least get their money back. Please if your looking for a fund raiser do not use this site. Trust me, my school has a bunch of very angry parents and teachers to deal with right now. I myself am a single mother and certainly can not afford to GIVE AWAY $300 and receive nothing in return. I HAVE NEVER WROTE A REVIEW (much less a negative one) before in my LIFE. That is how seriously this company WILL rip you off.
Pros: The photographer's were very nice.
Cons: No pictures, NO REFUNDS, and NO CUSTOMER SERVICE
more