I'm moving in to my first home and my mom took my $75 deposit 11/21, because their 8am-4pm schedule sux for us that have to work our 8-5 workweek. I had a receipt and told her that my water would be on by 11/24, there was water on 11/24 and on 11/25 there was no water and it was too late to get them to come out. On 11/26, I left a couple of messages and hadn't gotten a call back, I'm suppose to be moved in this weekend and I can't finish cleaning before moving in. I called 11/28, 3 times and the 3rd time they tell me that my house is under move out list and they can't call anybody to come out and get my water on. What kind of service is that, I made the payment and they can't come out because some idiot at the office put me on the move out list. I have to pay extra to stay a couple more days at my old place...these are unexpected expenses that i really shouldn't have. The call center can't give me any numbers in case of emergency because of somebody elses mistake. These is a horrible service and if I missed a payment which i don't plan to, but if I did you know they will be calling every phone number available.
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