From the moment I called Gigi's they were less than helpful. I had to try on a bride's maid dress for an out-of-town wedding for which the bride was purchasing all of the dresses together. I had the style number, but when I called to find out if they had it for me to try on, the woman on the phone didn't care - she just said, ""I'm sure we have it. We have lots of dresses."" So after driving 45 minutes to try on the dress, I got incredibly rude service and snobby attitude. Gigi herself was telling the other sales ladies to tell me to come back another time and that she didn't think they had the dress. Well, they did have the dress and I tried it on, but of course, no one would take my measurements because I wasn't buying the dress there. I'm sure that on occasion, brides order all of their bride's maids' dresses from Gigi's and are forced to ask their out-of-town bride's maids to get measured somewhere else. As a courtesy, Gigi's should have treated me as a customer. After all, I am a potential customer with my own wedding a little over a year away. I will most definitely NOT be going to Gigi's to find my wedding dress.
Pros: it looks like they have a lot of dresses
Cons: dreary, messy atmosphere; very rude service
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