We had used Fischer Plumbing before, and had liked their work. In August, we had them come to snake the bathtub drain. The serviceman forced the snake and broke the drain pipe. All the water in the tub (1/2 full) emptied out onto our dinning room ceiling below. It was a huge mess. What surprised us was Fischer's lack of communication. They sent over a plumber, who fixed the problem in 3 hours. They sent out a drying crew, to dry out the drywall-over-plaster ceiling. Yet, no one apologized except the young drain guy. Not even a 'sorry this is such an inconvenience.' No supervisors ever called or came over. In fact, we felt that they were ducking our calls. We repeatedly asked for ballpark estimates for the drying bill, but never got anything. When we called to discuss who was liable, they kept saying our pipes were not to code and therefore we are responsible. Yet, they had snaked the same drain before without breaking the pipe just 18 months ago. Needless to say, we ar
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