I took in our Buick Century as we were having some problems with it. I really liked that the owner of the company is in the garage working and his wife is in the office. The wife was very hospitable and friendly. When I was leaving to take the bus home with my baby son, it was a cold day. I didn't get the voicemail until I was home, but she had called me as I was on my way to the bus stop to offer me a ride home because "it was too cold for me to be out there with my son". I was really impressed by this level of customer care - she definitely went above and beyond!\r
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I felt that in checking out our car, he was honest about the repairs that needed to be done. It's hard to trust auto mechanics, but I think overall we were getting the real deal from him.\r
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CONS: The "waiting area" is shared with the wife's office/desk area, so it's small.\r
PROS: Mom and pop owned and operated, good customer care
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