I have owned Fords most of my life but my experience with the Service Department of this Dealership has by far been my worst experience. Took truck in for Engine knock. They cleaned my fuel system, new fuel filter and recommended oil change for $642.18. Still have the knock. They said fuel system working too hard causing knock that what they were going to do should solve my problem. It did not and now they will not respond to my inquiries. Ford Motor Company also will not assist. The Customer Relations Manager will not respond nor the General Manager.
more