Please save yourself your hard earned money and time and don't ever buy anything from American TV...Right out of college purchased my first furniture set and spent 3000 on it - Douglas leather reclining sofa and chair. After 1 month, the entire sofa had to be replaced because it was not reclining properly and one side of the sofa was out of aligment with the rest of the sofa. After using reclining chair 5 times, the reclining mechanism snapped and bent the whole chair out of shape. The repairman said that the chair was defective to begin with. Not only did I pay 3 grand for my furniture, I had to fork over another 200 for the repair. American washed their hands of it and were no help. The customer service manager actually laughed when I asked if there was anything they could do for me. I thought I would give them a chance even after all the negative things I have heard about AMERICAN, but the jokes on me. This company is a joke and a shame, their reputation definitely precedes them. Its a pity they use the "American" name.
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