Moved into a new apartment, paid a bill for the account of the previous tenant. Got a refund check back to old tenants name. I called told them I erroneously paid that account, have the cancelled check with the account annotated in the notes section which is the same on the refund check. They would not issue me a credit of one month or refund me because it is against their policy. So I had to have my attorney draft them a letter over $20.61. What a waste of time over a lame policy.
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