What a stand up repair shop! In an era when most are concerned with cutting corners and making the biggest profit with the littlest effort, it is refreshing to see a company adhere to good morals and integrity. Please allow me to explain. Just recently I had taken my car into Meineke to have a tune up, oil change and replace an AC belt. A couple days later, the belt that was replaced snapped, throwing off my alternator belt simultaneously and leaving me and my car stranded. To make a long story short, Meineke attempted to cover their insufficient mechanical skills by saying the problems was not the belt but a deeper issue within my car. Without my authorizing it, Meineke had stripped apart half my engine and left it in pieces when I said I didn?t want them to repair it. In talking with those at Meineke, I have never been treated so poorly and had to deal with so much nonsense, I will be reporting them for potential fraud and at the very least incompetence. After talking with Lee and Rick at Canyon Auto, they agreed to look at it (no charge) to see what the real issue was. They were able to get me in that day, were super nice and knowledgeable (a change from what I am use to). They had my car ready to go the next day and as it turns out, nothing was wrong with my car (except for the fact that it was halfway taken apart). Canyon Auto has quick, excellent service and is more focused on the customer, not its pocket book. I will take my car to no other mechanic in the greater Portland area. They are the real deal and I am thankful to have found them.
Pros: Great knowledge and service
Cons: N/A
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