I booked a reservation with Boston Limousine...We had to cancel which I did almost 2 full days before...They charged me $98.40 for a service I never took! $82 plus the 20% service fee! I have worked with many limo companies in the NYC/CT area and have NEVER had them charge the full cost for a cancellation almost two days before the trip...these people have some nerve...I was sure to tell my clients and other employees not to use them for future travel. I can't believe people stay in business with that kind of customer service. Just take a look at their cancellation policy! ""We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information. Only if a cancellation request is made within 30 minutes after the reservation was made can it be cancelled free of cost."" AWFUL!
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