We choose Cavalier because of their claim to customer service. However the wait times are excessive and the automated system infuriating. The deal breaker for me was when i signed up for the Auto Pay system. After a few months we started receiving late charges, even though our statement showed payed by Autopay. I was told I was responsible for their system not working correctly and that I needed to call each month th make sure my account was current and not rely on their statements. We no longer have cavalier service and I have yet to receive the late fees I was charged.
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