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Avoid if possible!! - Review by citysearch c | Santoro's Brick Oven Pizza

Santoro's Brick Oven Pizza

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Avoid if possible!! 10/1/2008

I have been going to this place for years - however, as of late, there must be new management. Front desk personnel is horrid. There is always a gathering of employees around the front upon entering - maybe because they have nothing else to do! The crowds are non-existent anymore, another tell-tale sign I should've taken note of. There used to be a regular group of employees we would converse with, who would recognize us, make us feel welcome, etc. However, now it is a whole new crowd who would rather talk to each other than make the customers feel welcome. There is maybe only 1 wait person who we recognize and who recognizes us - must be a lot of turnover going on. This place has totally lost it's ""family business"" appeal, and now just seems like a run of the mill, ""What do you want?"" kinda place. Seems no pride of ownership at all, and my dollar is to precious to spend here. BEWARE. Spend yours somewhere where they show they appreciate you. more
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