I had been going here for years for my facials which i loved, until i noticed the quality of the aestheticians was going downhill. I wrote a letter to complain and was given a free facial with the SAME girl who i complained about previously. You are paying NYC prices but are not getting the quality of service you would in an upscale NYC spa. I now go elsewhere.
Pros: nice atmosphere
Cons: low quality aestheticians, not very professional
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