After hearing great reviews about the Venetian Moon Restaurant, I decided to take my Lover there for his birthday. We arrived at 6:00 pm. When we entered, after parking a few blocks down the street, the Manager/Owner was speaking to another couple who was ahead of us. She told them to follow her downstairs to be seated and she said to us, "Just follow them." She never addressed us or said hello to us. When we got downstairs she seated the other couple and then brought us to our table and didn't say a word. She got the menus and placed them on the table without speaking to us. We should have realized it was not going to be a good night right then and there. Waitress #1 arrived and took our drink order. She came back in about 10 minutes and said that they didn't have the martini that we ordered. (This is supposed to be the leading Martini Bar in the area.) We ordered another kind. Waitress #2 came to the table and said there was a mix up with the tables and she would be our waitress now. She took our order. She came back a few minutes later and said they were out of what we ordered. Things are not going well. Waitress #3 arrived and assured she would be our waitress now. We got the appetizer and the salads which were all delicious. Our meals, which we had to reorder, were delicious also. We then placed our dessert order, a simple dish of vanilla ice cream in a tulip crepe. She came back later and said they were all out of that dessert. (Vanilla ice cream? Not hard to keep on hand.) At that point we asked to speak with the Manager/Owner. We told her, in a nice way, that we were disappointed with everything that was not available. She simply said that they don't always have octopus and that she was sorry. Nothing more. I doubt that we will go back and I certainly would not recommend it to friends and family. It was not what I expected from a so called high class, high priced restaurant. There wasn't much class there.
Pros: Food
Cons: Waitstaff, management, food availability from menu, parking
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