My wife and I love Japaneese style dining. We search out and try different restaurants in our quest to find the perfect one. We decided to visit the Hibachi Japaneese Steakhouse after walking by it after a movie in the same complex a day earlier. We took our kids and parents for what we thought would be a great experience.
We made reservations and showed up 10 minutes early. We waited for 20 until they had a table ready for us. Our waitress stopped by our table after we had been sitting for over 15 minutes and said she'd be right back. When she did return she took our drink orders, we told her that we were ready to order our food since we had been there a while and had plenty of time to make up our minds, but she said that we needed to wait until she got back with our drinks. Nobody ordered alcohol- only soft drinks and water, yet she still took about 10 minutes to return with our drinks. We then ordered our food.
We ordered straight off the menu- nothing fancy. Our parents ordered off the senior menu, my wife and I the regular one, and the kids from the kids section. She left and then came back and said the food we ordered wasn't available on the menu we ordered from. We asked to see a menu and had to show her what exactly we wanted. She said that she wasn't that familiar with the menu and that she would try to fix it in the computer.
The chef eventually came out and we had our dinner cooked in 25 minutes. Never during the course of the dinner were our drinks refilled or the salad bowls removed. The chef was a nice enough guy but not real talkative.
After we finished our meals it was another 15 miuntes before we saw our waitress. We had to ask for our checks, 4 of the 6 meals were incorrectly priced on the bill, we had to ask the manager to fix the total 2 times, and we finally just gave up left without leaving a tip.
The food was fine. Tasty but not enough rice. Veggies were good.
We'll never return again however.
Pros: Good food
Cons: Lousy service, small pieces of sushi, sushi is overpriced, manager is rude
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