I've been an Encinitas F&D customer for 10+ years now. I'm a skeptical kind of guy, who doesn't often trust service providers.Over the last 10 years, Encinitas F&D has earned and maintained my trust. How?1. First-class mechanical aptitude. Every repair that Encinitas F&D has made to my various vehicles was successful. I've never had to take it back to the shop.2. Excellent customer service. Two individuals stand out... First, Ken the service manager who is always responsive. He communicates clearly the problem and strives to make the repair in a timely manner. Ken shows genuine enthusiasm for his job and clearly focuses on his customer's needs. Second is Jose, the courtesy driver who ensures that I get delivered and picked up promptly. Jose is more than just a driver, he's a customer advocate. He listens to each customer and relays their concerns back to the shop. He is always, kind, courteous and respectful.Encinitas F&D is not cheap. In fact, the first few years I kept looking elsewh
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