Staff was impersonal and preoccupied with personal business when I arrived. They did not attempt to reassure my dog, just noosed her and took away. I know from her behavior when she came home, she had little or no human interaction while there. Red flags should have gone up when you are not allowed to inspect the kennel. The cameras are a joke, probably serve as the babysitter, so no human has to go inside the kennel area. I contacted my insurance agent and was told the difference in cost is minute if you allow patrons to inspect the area. Then they would like an hours notice before you pick up your dog - double red flag. I would neither use again or recommend this kennel.
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