Customer Service reps were snooty, they gave me a hard time about my gift certificate......since when do gifts expire???? I am 9 months preganant and on maternity leave, hence I finally have the time to actually get a massage. But they would not honor my certificate. So, now the $85 that my friend spent on me to get a massage is wasted. DO NOT RECOMMEND UNLESS YOU HAVE ALL THE TIME IN THE WORLD TO PAMPER YOURSELF, I DO NOT AND LOOK WHAT I GET...HEARTLESS CUSTOMER SERVICE IN A HEARTLESS COMPANY!
Pros: plenty of locations
Cons: Snobbery
more