I'll start with the positive: the views ARE amazing. It's a very unique building from the lobby to the immense size of the hotel itself. It is very convenient to a lot of areas of interest (cabs are expensive b/c of the flat rate in the city though)\r
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Now let's get real: My fiance and I stayed at this Westin this weekend. We were sorely disappointed with the condition of the hotel and the lack of service from staff.\r
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Valet took a long every time we tried to get our car out ($22/night+tip). I even pulled my own luggage out of the car because he was too busy writing out our ticket to help me!\r
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Bar service was terrible. They do NOT maintain cleanliness throughout the shift and figure the night cleaning crew will take care of the mess. By midnight for a nightcap, the place looked like a kegger had happened. I ordered a Pellegrino and when I picked it up, the backside was coated with grenadine and other mystery stickiness. The second night my cocktail had a quarter-size piece of candle wax in it! He didn't apologize (at least he made another one and pushed it my way). Pricing was weird too, $9.75 for a Ketel w/soda and $8.25 for a dirty goose martini. Go figure.\r
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The bed was great, but the sheets were so starched it was uncomfortable. They had a tube tv instead of the flat screens. The bathroom had plastic disposable party cups (are you kidding me?!?). The bathroom itself is tiny as well. The floor we were on was in need of massive renovation. Wallpaper curled, FILTHY elevator doors, major stains on the carpet.\r
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We stayed at the Memphis Westin the week prior and it was impeccable and what I believe stands for the name. We have also stayed in San Diego and LA. Both were great. When you pay more to stay somewhere, the amenities and service should represent it. I will chose another hotel before I stay at this location again (perhaps Buckhead or the W).
Pros: central location, views, heavenly bed
Cons: everything else
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