I brought our XC90 in for a scheduled 50,000 mile tune up and an oil change. The Service guy showed me a one-page sheet of various tune-up packages listed according to services required per the amount of mileage on my car. I qualified for services costing $350, which was basically $30 for an oil change and $320 for nothing. After I dropped the car off and they began work, the pushy Service guy called me back exclaiming that my spark plugs were shot, my brake fluid was bad, the coolant and transmission fluid needed a flush (or something to that effect), and the car supposedly pulled to the right so I needed a high-tech computer tire re-balance. All said and done, he rushed me into approving over $1,600 in unnecessary work. This dealership takes advantage of the uneducated consumer, who, unless you are a mechanic by profession, should probably do some extensive research before bringing your car to Howard Orloff or at least get a second opinion. I will never go back and would never recommend this dealership to anyone. They are crooks through and through!!!!!!! Buyer Beware!!!!!!!!!!
Pros: Umm......None.
Cons: Everything
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