The food at this place is indeed something to behold, but the service is terrible and the time it takes to get seated, even WITH a reservation, is ridiculous. This place has been coasting for years on its reputation, and on the fact that brain-dead tourists are willing to put up with anything (next stop, Carnegie Deli!). So don't bother with this corporate experience when you can have a wonderful, intimate brunch or breakfast elsewhere. Oh, and by the way, it's incredibly expensive.
Pros: food is good
Cons: price is high, wait is long, service is BAD
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