It was my first time in the store - it was recommended by my co-worker for on the spot jewelry repair . There was a security door, which I thought was was a bit over the top, for a place that repaired jewelry...but then I went in and all of the pieces in the show cases were fabulous! I had to leave with a little something ELSE for me. Lori was great. I now wonder about the 06 review, angry customer ? When I was there everyone was greeted and waited on in a timely manner, very friendly, no pressure sales (no commission for the staff). The sales floor seemed more like a den, or the plush office of a doctor. I'm going back to do my X-mas shopping. And my jewelry was repaired to perfect condition, in under 20 minutes (there were others in line before me)
Pros: No pressure sales staff...Great value, honest prices - no mark-ups
Cons: Parking is semi-limited
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