Being it my first visit to Arizona, I used the "Best of City Search" as my guide to the city's "best" salons and spas. I was very happy with the spa that I chose, but not so much with the salon, "Mood Swings." I forgot the name of my stylist, but she was artsy in appearance - thick glasses, brown hair, with an ecclectic look. The biggest mistake that is made in a salon is the miscommunication between the customer and the stylist on the outcome of your experience. To prevent this, I brought a picture with me. I wanted to change my current buttery blonde hair to a medium to darker brown with icy blonde highlights. I had a picture illustrating what I wanted. Somehow, when I left the salon, I was still arguably a blonde. Under normal circumstances, I would have argued to have it fixed. However, my vacation clock was ticking, as I am employed overseas. My boyfriend had waited patiently for over 2 hours for me to go from the drammatic change of blone to dirty blonde, so correcting the mistake was not worth my time. Neither was the salon. She asked me was I happy, and with all respect, I calmy told her that this was not the look that I showed her. She explained that it was because the girl in the photo had a different haircut. REGARDLESS, a haircut does not transform your hair color. I wanted medium to dark brown hair, and I was arguably one darker shade of blonde. You have to be really horrible at your job to screw something like this up. My hair, which was really healthy pre-salon visit was unusually dry afterwards too. The other stylists might be wonderful, but this one was not. The salon should more thouroughly evealuate who it hires, or risk ruining their reputation through one bad egg.
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