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NOT HAPPY WITH THEM! - Review by citysearch c | VCA Old Marple Animal Hospital

VCA Old Marple Animal Hospital

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NOT HAPPY WITH THEM! 8/31/2007

I took my 10mth puppy to be neutered. That went well, but a week later he had MAJOR swelling in that area. We took him back & was told it was "normal". Took him back AGAIN the next day ( the swelling got worse) & was again, told it's "normal". Two days later, had to go back AGAIN for the 3rd time, b/c the area enlarged to the size of a SOFTBALL , was seeping & now had an open wound. They still told me this was "normal", but it was clear at this point that there was an infection & had to be cleared up. Well, HELLO!!! I could have told you that!!! NOW they want to do more surgery to remove the excess skin!!! 1st we have to have the pup on meds for 2wks then check it out. This should have been taken care of from day 1!!! Not a week later!!!! I believe the only reason they did anything was b/c I went there & refused to leave until they did something. Of course on top of the 1st bill, I have to keep paying more money to bring my pup back to get better. And now, they want even more money to more
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