My husband is a victim of identy theft, and this collection agency is where the account went to. I have been attempting to work with this company for 3 years now trying to get the account deleted off of his credit report. Every month they tell me it will be taken off. I am getting ready to file suit under the Fair Credit Reporting Act. I have gone above and beyond to prove this as a fraud case. Even the orginal company called UCB to get it taken care of and they are still reporting it. These people are so rude and really dont care, even when the person is the victim, they dont have the customer service skills and shoud not be working for this company. I am going to do all I can to this company for damages and the verbal abuse when I call.
Pros: My 3 yr old has better manners
Cons: worst ever
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