I had an appointment at 8:30 am and waited for 35 minutes in front of the door as they were closed. I left at 9:05 understandably upset after having left 2 voicemails. I called again at 9:15 and the groomer who picked up the phone hunged up on me after telling me he didn't have time to hear me ""b----ing and complaining."" I called again later requesting to speak with the manager and got the same treatment. They could have called me to let me know they were running late. Plus while waiting outside and looking through the windows I noticed how dirty they keep their business. Yikes! Condescending employee plus unkept appereance = I am not taking my dog here ever again
Pros: Central location
Cons: Unpolite employees, schedule is not respected
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