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Inadequate Customer Reps - Review by citysearch c | Star Tex Power

Star Tex Power

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Inadequate Customer Reps 8/25/2007

My service was suppose to be activated on Friday 8/24. I called the day before to make sure that it was to be turned on and they said on Friday between 7am and midnight. I checked out my place on Friday night...no electricity. Saturday...not on. Called them and found out that it was going to be activated on 9/24! Their explanation?! The number 9 looks similar to the number 8. I was pis*** off ! What kind of inconvenience and headache will I have to go through if if they mess up on my bills. I decided to call back and cancel their service and go with another provider. They didn't really care about losing a customer. Pros: rate Cons: customer service, reliabilty more
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