My Husband and I were both disgusted at the services provided and the mannerisms of all at Maxella Dental Group. We arrived on time for our appointment. My husband was the first to go in and had to endure 1 hour of the dental assistant attempting to take x-rays of his teeth. The x-ray machine is supposed to be ""high tech"" (apparently); however, it is the patient who operates the damn thing. This ""high tech"" machine was not working and instead of switching to another machine immediately, my husband had to sit through the dental assistant attempting to fix the machine. The paddle kept falling on the floor and the assistant proceeded to attempt to put it back in my husbands mouth without wiping it clean!!!. Meanwhile, 1 hour and 15 mins later I finally went in. The x-ray machine did not work for me either, so they brought out another one, which PS: the assistant did not really know how to work either. After all the ""fluffing around"" Mr Partovy himself came in and proceeded to inform my husband that he needs $15,000 worth of dental work, including braces at 38 years of age!!!!! My husband has always been told that his teeth are fine. Mr Partovy informed me that I was ok but I needed a $400 ""deep clean"" (this is after the discount you receive with health insurance). Oh and the deep clean was assessed before he even looked in my mouth??. Mr Partovy made his speech then prompty left and without asking, in came the ""finance"" assistant to work out a ""payment plan"" for our ""much needed"" dental work. We felt like we were in a used car yard. What a scam. It is amazing how a free checkup and clean can end up meaning you have to re-finance your home loan! I guess we can forget about that new car we want to buy.
Pros: DSW Shoes is right downstairs
Cons: You better be MEGA rich and have A LOT of time
more