Overpriced, impersonal, staff unhappy. You are required to pay up front with a mandatory 20% tip.
You must know the the exact service you desire so you can pay correctly. Example: several diff. facials to choose from, I said I would like to discuss this with the aesthetician which one would be appropriate for my skin, would make sense. Nah, must pick and pay. Facial was not good and massage mediocre. I have been to many spa type places and this was the worst. I was told to be there at 230 and was called for my appt. at 345. I cannot recommend the place.
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