I have been a regular at this salon, but no more.  I have seen the owner of this salon be very rude on three separate occasions.  I have had my stylist and colorist apologize to me in hushed tones for her behavior towards clients in front of everyone in the salon.  Personally, I stopped in to buy some products one Saturday on my way home from the gym.  I didn't look my best, as I had just exercised.  I asked the owner for some product advice and she was VERY short and snippy with me.  I said, "I am a client here", and then she totally changed her attitude.  My colorist told me she has been completely reemed out by this woman on several occasions.  Most recently, I showed up for my 11:15 am appointment, only to find out that my stylist was behind and could accomodate me.  I was rescheduled for 2:00, which was fine but I had to bring my two kids.  Well, the kids were very good and sat in two empty salon chairs and colored for the entire hour.  When the salon owner came around and saw them sitting in her chairs, she reprimanded them (right in front of me) for sitting in her "very expensive" chairs.  She is not a nice person and she does not deserve success.   She is lucky that she has talented stylists on her staff  or she would go out of business based on the way she treats people.  She is clearly on a power trip.
                        
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