Dr. Whiteneck shows up as my PCP on my Blue Cross BlueShield insurance so I try to make an appt. I am told that there are no appointments, only walk-ins. I have a major infection on my leg which has been ongoing for the past week. I am seen by Kyle, a Physician Assistant who upon entering the room lets me know that ""You are my last patient for now, I'm starving and have to eat. I don't care what they say"". Okay, so I'm immediately feeling awkward.\r
He looks at the blistering sores on my leg and tells me that it's MRSA and prescribes Doxycycline and Lortabs. I ask him if he is going to take a culture and he says that he can't because there' s not enough pus. (I know this sounds gross...bear with me). \r
I felt very rushed the entire time and he was only in the room for less than 6 minutes. \r
Later that night my Mother came over to my house and I was unable to walk on my leg because I was in so much pain. She called her friend Rama the head E.R. Nurse at Gwinnett Medical Center who told her that whoever I saw obviously was incompetent, lazy or both. That in fact a culture COULD be taken and if in fact it was MRSA I would need to be on a prescription anti-biotic specific to the strain that I carried in my body. \r
It is apparent that this medical center is the typical ""doc in a box"" and that it is run by low-paid kids with little experience and even less medical knowledge. \r
Usually these types of practices have owners who rarely set foot in the building and rake in the money by hiring low-paid staff like P.A.'s and F.N.P.'s who are just getting started in their careers. \r
The PATIENT IS THE ONE WHO SUFFERS! \r
I was given a telephone number to call and some Indian voice that was barely legible picked up on the answering machine and told me to leave a message. \r
Typical. \r
HORRIBLE EXPERIENCE. The only people who seemed to give a damn were the front desk girls and they seemed to care because they were embarrassed.\r
I'll be seeing a REAL DOCTOR tomorrow....not at Reagan
Cons: Incompetent Staff, No Doctors on site.
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