Researching optomotrists in the Boston area from the UK prior to a 2 week holiday, I found Vizio Optic and never looked back. The exchange rate is very good for us in the UK right now and prescription eyewear of the style I was after is expensive over here. I thought I knew what I wanted until I contacted Phyllis by e-mail and the service and attention to detail that I recieved back from her was first class. I wanted RX sports sunglasses that enhance light in dull conditions predominantly for golf as I can not get away with contact lenses. I thought that the Oakley half jacket was the one for me and had I not discovered the 'Vizio Optic customer experience' then that is exactly what I would have ended up with. Instead, Phyllis and her team went to work and provided me with several other options and I finally decided on the fantastic 'Drivewear' lens in a metal wraparound frame. We collected them on our arrival in Boston and I could not believe how comfortable they were for my eyes as well as how good they are in all light conditions. After touring NE we went back to stay in Boston and took the opportunity to re-visit the superb shop in Brookline where I asked Phyllis to help pick out a pair of sunglasses for my wife and insert the 'Drivewear' lens. She did her 5 * customer thing and was able to get the lenses done and turned around for us before our plane home. The genuine concern to ensure that you recieve the best option(s) coupled to the 5* service and attention to detail, not to mention the follow up has ensured that our retail experience with Phyllis and Vizio Optic was a joy, so much so that I am doing something here that I have never done before - a review - that may just help someone else make the right choice and try this store.
Pros: Service, Attention to detail, Professionalism
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