I've ordered from Bizeats a few times. It's always been a positive experience. This last time, the order arrived room temperature. Therefore I couldn't eat it. I've worked in restaurants and been a caterer, so I know what room temp food can do. I called them. They said the driver waited at the restaurant for the order. In other words, I was lying? They never offered to refund my money. They only offered to refund the $4.95 delivery charge. Whatever. I threw away $33 plus tip of food and that's all they offered. I won't use them again. I'm acutally looking for a management source that I can't find online. Anyone know? Someone in the company cares.
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