Went to Metropolitan Cabinets on the recommendation of a couple of contractor friends. Having dealt with them I cannot believe they stay in business. I tried to order 2 cabinets for an existing kitchen. They told me it would take about 2 months. I called them 2 months later and they never ordered the cabinets! Talked to the sales manager, he wasn't much help. It took him 2 weeks looking around for the paperwork just to tell me the cabinets were definitely not ordered. Talked to the owner figuring he might care about $2,000 in cabinets and probably $5,000 - $7,000 in granite counter tops. Boy was I ever wrong. He could have cared less then the sales manager. Granted I was not spending 50k - 100k in cabinets but I am going to redo this kitchen in about 3-5 years and will spend that much.
Pros: I did not give them my money
Cons: Horrible customer service/ Completely Incompetent
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