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rude staff - Review by citysearch c | Freddie Residential Garage Door Repair

Freddie Residential Garage Door Repair

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rude staff 6/18/2007

My husband and I used to like going to The Red Door from time to time so we eventually bought a membership. The first time we returned with our new membership card, the doorman wouldn?t let me in because he said my name was not on the card and I would have to buy my own membership. My husband and I told him that we had both purchased the membership. The doorman rudely argued that if someone on his staff made the occasional mistake of forgetting to write someone?s name on the membership it?s because they are so busy they don?t have time to double check that each card is filled out completely. (Can I say what the??? No time to make sure that members are treated well?) Then the doorman told us to deal with it and he could let in whomever he wanted and if I wanted in I needed to purchase my own membership. At that point we asked to speak with the manager. To which the doorman replied in the most snobby tone, ?I am the manager AND the owner.? I wish I could remember this guy?s name. He was usually the doorman and often acted bitter. I don?t think there's been a time in my life when I?ve been treated more rudely (at least not in this country). This happened last fall and we have not gone back and never will and have advised all our friends to stay away. Pros: non smoking Cons: rude doorman who claimed to be the owner more
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