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Great sales & marketing - poor interior work, poor customer service, work not corrected one year later - Review by citysearch c | Jorve Windows Roof & Deck

Jorve Windows Roof & Deck

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Great sales & marketing - poor interior work, poor customer service, work not corrected one year later 6/22/2007

Jorve actively solicited our bathroom remodel after doing our roof, siding, gutters, downspouts, and skylights. The exterior work was basically good with a few small details that needed correction. They corrected 2 of 5 problems. The remaining 3 were small, and apparently got lost. One of these was a leaking downspout we had someone else fix.\r \r The interior work was terrible.\r \r The bathroom they started in early July 2006 is still not completed as of June 21, 2007. This job, by all professional estimates should have been completed in 2 -3 weeks. They tore out the wrong bathroom wall by mistake, making two bathrooms unusable. They had unqualified people doing the work. They then had unqualified people making corrections. Exterior laborers and sheet rock people did most of the plumbing and electricity. These same people also did everything else. Jorve employees did damage to our house such as badly scratching newly installed oak floors and banging up newly installed and painted doors. There was a lot of other damage as well.\r \r We have had excuses, empty promises and stonewalls. We still have plumbing leaks, cracked tiles, sheetrock in need if repair , and a myriad of other corrections that have to be done. They have not yet fixed the plumbing, floors, sheetrock , tile or anything else. They have over the months sent unqualified people to do partial fixes that do not really correct any problem.\r more
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