This place gives off a relaxing, but unstuffy vibe. They people who took care of me obviously have had alot of training in customer service, because everyone really went out of their way to see if I needed anything (3 different people ask me if I wanted a drink, when they noticed I didn't have anything in my hands). The employees seem to really like it there and it shows in how they treated me and the folks around me. My haircut was awesome (the wife likes it, which is what matters) and the the scalp and neck rubdown were sublime.
Pros: genuine customer service and neck rubs
Cons: a little noisy, but I think that is part of their ""feel""
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