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poor customer service - Review by citysearch c | Yorker Shoes

Yorker Shoes

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poor customer service 6/9/2007

A couple of years ago, I had stopped in to buy a pair of sneakers on my way to the airport, as we were leaving for our honeymoon. I had tried on two pairs and I really liked one specific pair. I wanted to try on another 1/2 size larger or smaller, as the arch didn't feel quite right. I said to the salesman, ""I'm not sure why, but these don't feel quite right. I'd..."" Then the salesman chimed in ""Well, then don't buy them."" We had a flight to catch so I just bought the $100 sneakers. I have never gone back. This person was rude and not helpful in anyway. He really had no knowlege of what he was doing. Pros: selection Cons: poor customer service more
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