I came into the Bank to get help on my account. Tamara Swain wasn't interested in helping me with my account. All she wanted was to try to sell additional services to me and not help me with my current situation. Then she began talking about her staff. Well I should say BASHING her staff. Discussing how incompentent her staff was and how she FIRES people all the time. I was just surprised by that. A so called- manager saying that about her staff. I literally got up from the seat and left. Then I proceed to the next branch, and terminated all my ties to First Tennessee Bank. I just thought her customer service skill were definetly lacking as well as her mangerial skills. I would not recommend her services to anyone. I would also not recommend First Tennessee services to anyone if one of there branch managers acted that way in front of a client.
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