This is the worst experience I've ever had with a vet. My regular vet was too far, so I took my dog to the closest vet I "thought" was good. She was really sick. They checked her stool and told me she would have to be hospitalized to live and if I couldn't pay it I had to leave with my dog. The vet tech kept going back and forth talking to the manager as to the price quote because I was crying and said I couldn't afford $1500 for 3 days hospitalization and they said she needed maybe a week stay. They told me it was contagious and I told them I had 2 other siblings at home that might start showing symptoms too and that treatment for all three if need be would be thousands of dollars. My chihuahua's age was 1 yr and 2 months and was basically dieing as the vet tech was going back and forth. That took another hour. I asked them if I could leave $300 today and come back 3 days later with the rest when I got paid and they said "No". To put it in a nut shell they woudln't work with me and couldn't even give me a $10 discount!! They were very insensitive. I left my dog there because she needed an IV asap. I left the $300 at 2 p.m. and they said if I didn't have another $500 by 6 p.m. I had to pick her up. I went home and called around. Their QUOTE was the most expensive one. I went back to pick her up as my vet told me they would treat her for half the price. I told them that my vet was 25 miles away, it was rush hour and they were about to close but they still took long to give her to me. I felt as if they wanted me to have to say, "well, it's too late now, I guess I'll let her stay". No sympathy at all. As I waited I talked to other people there who also had pets inside and were not happy. I can't imagine the rest of the days what must happen with customers. My dog's 4 hour stay cost $375. Maybe they took long to do more things so they could charge it when I came back saying I was taking her elsewhere. Not friendly, pure business. My dog's survived and are doing good.
Pros: None at all that I can think of.
Cons: Insensitive. Not friendly. Very business-like. Not a caring atmosphere AT ALL! The Parking was not good. I had to park almost down the street. It was a shopping center with small parking lot.
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