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Exceptional Customer Service - Review by citysearch c | White Fire Diamonds Inc

White Fire Diamonds Inc

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Exceptional Customer Service 6/26/2007

My husband and I recently celebrated a wedding anniversary in Hawaii. I wanted to surprise him with a new wedding band. After researching my options I decided to visit Whitefire Diamonds online. I was very impressed with the content of the website and how user friendly it was. After purchasing my ring online I promptly received an email from Joseph detailing my purchase. Because this was a surprise and I had a deadline, I specifically asked for a rush delivery. Whitefire was more than helpful; in fact they even offered to send it to my hotel in Honolulu. To my delight, the ring arrived early and pick up at the Austin location was easy, I couldn't ask for more. The staff was very inviting and presented a polished ring in a beautiful box with matching bag. My husband loves the ring and the design. I'm certain that our next purchase will be from Whitefire. more
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