I have been a part of this neighborhood for the past 34 years and a patron of this theater for the past 10. I have never had any issues with the staff or the other guests at this theater. Yes, there are young people that work at the theater and they do not display the same level of professionalisms as the staff at my favorite 5 Star restaurant in NYC, but do we really expect a young adult to deliver the same level of service that we would receive in a 5 Star eatery. The few times I have spoken with management at the theater they have always been friendly and addressed my needs and concerns. I recently attended a viewing of Spiderman and found people walking into the move halfway through just standing in the back making noise, when I addressed this to management a security person from the theater was dispatched and cleared the back of the room so we could all continue to enjoy the movie. At the end of the day this is a small local movie theater with some small screens and some larger screens and a neighborhood feel. Honestly, do we truly need more then a comfortable seat and some hot popcorn to enjoy an almost 100 year old American tradition?
Pros: Small theaters feel more personal, concession service fast, responsive management
Cons: Theaters could be cleaned better between shows
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