This place caused me more grief and frustration than I can describe. Their motto should be "kindness and caring for animals"...but cruelty to pet owners. The staff there is incredibly unprofessional.\r
\r
Summary: they repeatedly provided me with incorrect information, they don't let you talk to the people who make the actual decisions and give you the run around, they accuse you of cruelty to your animal when you question anything they do, and under the guise of providing "specialty care" they rack up your bill with unnecessary tests.\r
\r
When I took my cat into the ER, they told me his lab results were very abnormal. When I asked for the actual numbers the vet (an intern) got irritated with me and started pressuring me to just make a decision. I insisted on getting the information. She left and came back without the numbers and started verbally attacking me with "Do you want your cat to die!? If you take him AMA he'll die a painful horrible death!!" I calmly said I simply wanted the d
more