I too was referred to Bob & Kevin's by Nielsen, due to their long wait for an appointment. My car couldn't start. Bob's initial estimate was that it could be due to a bad starter, and would cost $400+ to replace. They later found that it was due to a couple of bad relays in the starting system, and I was charged less than $300 for parts and labor. \r
Some other shops would have replaced the starter motor and charged me for it anyway. Here, they are honest and charged for the real problem, which was less than the initial estimate.
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