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Poor selection- HORRIBLE customer service @ Clackamas store. - Review by citysearch c | David's Bridal

David's Bridal

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Poor selection- HORRIBLE customer service @ Clackamas store. 5/15/2007

(This review pertains to the Clackamas store- NOT the Beaverton store.)\r FIRST EXPERIENCE:\r The service I received at David's Bridal was horrible. Not only did I make my appt weeks in advance, I made it late on a weeknight to make sure it was not packed like on the weekends. Our ""Bridal consultant"" did not listen to me regarding specific styles I was looking for and ran off frequently to help other people while I sat there waiting for assistance. I came to the shop knowing exactly which dress I wanted, and was told by my ""consultant"" that that dress would not suit my figure and would not likely still be available to order. I had to argue with her to bring me the dress to try on. Needless to say, everyone that was with me agreed that the dress suited me perfect, and turns out it was actually very accessible to order. \r \r SECOND VISIT- \r This was for bridesmaid gowns- maybe I should have taken a warning from my first visit and kept away, but my maids are on a budget, and for color selection, David's Bridal is the easiest. Again a appt was made, but there was no service, we were pulling gowns off ourselves, and asking the girl at the register questions since our consultant was nowhere in sight. (It is obvious that these people work on commission) We did find a suitable dress, but no thanks to them. \r KUDOS to the Beaverton store- even when they were busy they were attentive and helpful. \r \r Advice- unless on a serious budget- STAY AWAY from David's Bridal. They turn what should be a fun experience into something that is stressful and hectic. (Don't even get me started about their alterations!!!!) Pros: Good selection- can get along well looking on your own for styles. Cons: Awful customer service and alterations. Prepare to be very disappointed in the experience. more
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