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worst customer service ever - Review by citysearch c | Dune INC

Dune INC

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worst customer service ever 5/17/2007

the pieces are terrific but incredibly overly priced and you would think at that price point that the customer service would be better!! i ordered a piece which has taken months to have ready. after having waited the customary 16 weeks, i had to call THEM multiple times to get an ETA or status. after asking for a supervisor, all of the sudden --- POOF, the piece had materialized at the warehouse and was ready for delivery (i am still waiting for delivery). Their salespeople are completely unresponsive, take no accountability and are always blaming others. worst customer service ever! shop at pompy --- they are must much more professional. more
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