This gym has a lot of potential and unique attributes including kickboxing and spinning classes. You really do get motivated to work out in these classes! When I signed up I inquired specifically about the cancellation policy because I knew there was a chance I would be moving in the future. When I went to cancel, their story changed and they tried to charge me extra, though I did follow the policy and gave more notice than they originally requested. Angel was not very friendly or helpful with this matter and I had to dispute the ?extra? charge on my credit card. The staff there is sometimes friendly, but often chatting and laughing it up behind the counter ignoring their patrons. You?ve seen it before in many gyms - it is more of a ?social occasion? for them instead of a business focused on satisfying customers. I did have some great kickboxing and spinning instructors (yes the gym has potential). Some (just a few) of the weight lifting machines had some broken parts that were never repaired. Additionally, some of the kickboxing bags were not properly attached to the floor, and thus, made patrons' use of these particular bags very annoying and created a safety hazard. The staff does not focus any attention on the machines/equipment (including TV signals) or helping their patrons. After you join you feel as if you are on your own. I was told on my tour of the facility that the restrooms/shower area was kept extremely clean. This was not the case.
Pros: classes (once you can keep up and figure out what to do)
Cons: poor service, some broken equipment, upcharging
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