NEEDED TO GET OUT OF TOWN AT THE LAST MINUTE - NOTICED MY DRIVING BELTS WOULD HAVE TO BE REPLACED ASAP. I SEARCHED FOR HIGHLY RATED AUTO CARE IN AUSTIN & BARRETT AUTO STOOD OUT! I SPOKE WITH THE LOVELY & POLITE, HOLLY, EXPLAINED MY SITUATION & THE WORK I NEEDED DONE. SHE PROMPTLY INVITED ME OVER AND GAVE EXCELLENT DIRECTIONS. BARRETT DIDN'T MISS A BEAT - HE WENT TO WORK ON MY CAR RIGHT AWAY. I KNEW MY CAR NEEDED FURTHER MAINTENANCE, BUT I DIDN'T HAVE THE MONEY TO DO IT ALL THE SAME DAY. NOT A PROBLEM - BARRETT MADE A DETAILED LIST PRIORITIZING EVERYTHING. HE WAS HONEST, RESPECTFUL AND EVEN COMPLIMENTARY - I WAS COMPLETELY BLOWN AWAY BY HIS PROFESSIONALISM! MEANWHILE, HOLLY & I HAD A GREAT TIME VISITING - TALKING MOVIES, ""MONK"" AND MORE IN THEIR COMFORTABLE & CHEERY WAITING AREA. I COULDN'T HAVE IMAGINED A BETTER EXPERIENCE - I AM ETERNALLY GRATEFUL!
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