I didn't take my car in for any usual process like an oil change. I went in there with a general request to repair or check anything that might need to be fixed before I drove cross country. They quickly assessed what needed to be done and called me to approve, even though the place was packed. When I went on my cross country trip three days later, my car worked smoothly the entire time. Throughout the whole visit, they were friendly and clear about everything.
Pros: Knowledgable mechanics, good prices
Cons: Had to wait awhile for the actual repairs
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